How should Camille manage a change request that will likely affect the project's business case?

When managing a change request that is likely to impact the project's business case, it is essential to ensure that all stakeholders are appropriately involved in the decision-making process. The correct approach is to have the customer approve the change request. This ensures that any alterations align with the customer's needs and expectations and that they are fully aware of how the change could affect the project's objectives, scope, budget, and overall business case.

Engaging the customer in this way reinforces collaboration and transparency, which are vital for maintaining a solid relationship and trust. Moreover, obtaining formal approval from the customer helps to document the change in a structured manner, ensuring that all parties understand the implications and agree with the direction the project is taking.

Involving the customer also helps mitigate risks associated with the change, as they may have insights or considerations that could significantly influence the decision. This collaborative approach ultimately leads to better project outcomes and alignment with business goals.