What should you do with new features identified by the customer?

When new features are identified by the customer during a project, the best approach is to re-estimate, reevaluate, and re-prioritize the backlog. This is important because it allows the project team to assess the impact of these new features on the overall project timeline, costs, and resources. By incorporating customer feedback into the backlog, the team ensures that the project remains aligned with customer needs and expectations.

Re-estimating is crucial as it helps the team understand the additional effort and time required to implement the new features. Reevaluating the backlog allows the team to determine how these features fit within the existing priorities, ensuring that the most critical tasks are addressed first. Re-prioritizing ensures that the project continues to deliver value to the customer and can adapt to changes in requirements without compromising quality or timelines.

This approach is more effective than implementing features immediately, as it encourages thoughtful consideration and mitigates the risk of scope creep. It also surpasses the idea of ignoring the features until the project is done, which could lead to missed opportunities to enhance the project based on customer input. Additionally, merely discussing the features in a future review does not provide the same level of proactive assessment and integration into the project plan.